You may cancel Toro Total Care™ for any reason at any time. To cancel it, contact the Administrator at 1-866-444-7604. If You cancel Total Care within the first thirty (30) days after purchase and have no claims during that period, You will receive a 100% refund of the purchase amount paid for Total Care. If You cancel after the first thirty (30) days from purchase of Total Care, You will receive a pro rata refund based on the time remaining on Your Total Care. Any fees or past claims shall be deducted from the refund and the refund will be sent to You within thirty (30) business days from the cancellation request.

We may cancel Total Care at our option on the basis of nonpayment, fraud, or material misrepresentation by You. If We cancel Your Total Care, You will receive a pro rata refund. If Total Care was inadvertently sold to You on Product which was not intended to be covered by Total Care, We will cancel Total Care and return all monies paid by You for Total Care up to the date of the cancellation. Written notice, which includes the effective date of cancellation and reason for cancellation, will be mailed or emailed to You at least 30 days prior to termination. If We cancel Total Care for nonpayment by You, then We will provide notice at time of cancellation.

For any further assistance or questions please call Toro Total Care Customer Support at (866) 635-7973.
Office Hours: Monday-Friday, 9:00 am to 5:00 pm EST.