Toro Total Care:

To purchase a Toro Total Care plan, please contact us at:
P: (866) 635-7973 Monday-Friday, 9:00 am to 5:00 pm EST

To file a claim under your Toro Total Care plan:

For Repair and/or Transportation claims, simply fill out the form, using the "Comment" area to describe the issue your product is experiencing and the failure date. Include the serial number of the product or your Toro Total Care plan number if available.

For Maintenance Reimbursement claims, please enter your information in the form and click the "Choose File" button to upload your receipt. Include the serial number of the product or your Toro Total Care plan number if available.

The Toro Total Care plan covers 30% of the cost of select preventative maintenance parts for a covered product (battery, belts, mower blades, chainsaw chains, filters, fuel stabilizer, oil, spark plugs, and tires) that were purchased at an authorized Toro dealership or retail location.

Labor costs are not covered and there is a $500 limit on the preventative maintenance reimbursement for the life of the Plan.

You may also call or write us to file your claim:

P: (866) 444-7604 Monday-Friday, 9:00 am to 5:00 pm EST

Toro Manufacturer Warranty:

For questions about your Toro manufacturer warranty or if your product requires service and you have not purchased a Toro Total Care plan, please contact the Toro Customer Support team directly at:

P: (888) 384-9939 Monday - Friday 9:00am to 5:00pm CST or visit https://www.toro.com/en/customer-support